CERT^® Program Course:

Fundamentals of Incident Handling

Date and Local

This course will be delivered in São Paulo–SP - Brazil - on October 25–29, 2010.

Price

2010 fee, per person:

Industry and professionals:	R$ 2.300,00
Academic and Research Institutions:	R$ 2.300,00

Obtaining the Certificate

The certificates of the CERT^® Program courses delivered by CERT.br have the same validity of those issued directly by Carnegie Mellon^® University.

The certificates of the courses delivered by CERT.br will be issued to those who obtain at least 90% of presence.

The course participants will also be entitled to earn CEUs issued by Carnegie Mellon^® University.

Course Description

This five-day course is for computer security incident response team (CSIRT) technical personnel with little or no incident handling experience.

This course is designed to provide insight into the type and nature of work that an incident handler may perform. It will provide an overview of the incident handling arena, including CSIRT services, intruder threats, and the nature of incident response activities.

Course attendees will learn how to:

• gather the information required to handle an incident;
• ealize the importance of having and following pre-defined CSIRT policies and procedures;
• understand the technical issues relating to commonly reported attack types;
• erform analysis and response tasks for various sample incidents;
• apply critical thinking skills in responding to incidents;
• identify potential problems to avoid while taking part in CSIRT work.

The course incorporates interactive instruction, practical exercises, and role playing. Attendees have the opportunity to participate in CSIRT hotline call scenarios and to respond to sample incidents that they might face on a day-to-day basis.

After completing this course, participants are encouraged to attend the companion course, Advanced Incident Handling for Technical Staff.

The course Fundamentals of Incident Handling is part of the curriculum for the CERT^® Certified Computer Security Incident Handler program.

Objectives

This course will help participants to:

• understand the technical, communication, and coordination issues involved in providing a CSIRT service;
• provide effective, reliable, and consistent CSIRT services;
• learn the basics of incident handling.

Topics

• understanding the CSIRT environment
• CSIRT code of conduct
• security tools for used by CSIRTs
• overview of probes, scans, and common attack types
• identifying critical information
• handling the CSIRT hotline
• triage
• overview of DNS
• analyzing incident reports
• finding contact information
• coordinating response
• PGP for CSIRTs
• handling common attacks: e-mail spoofing, bombing, spamming, denial of service, malicious code
• working with law enforcement

Audience

• new CSIRT technical staff (one to three months of experience);
• experienced CSIRT staff who would like to improve their skills through formal training;
• prospective computer security incident response team (CSIRT) technical staff;
• Computer and Network System Adminstrators that are responsible for identifying and responding to security incidents.

Prerequisites

Before registering for this course, participants must:

• be familiar with Internet services and protocols;
• have some experience with system administration for Windows or UNIX systems.

Course Material

Participants will receive a course notebook containing the course materials, including class handouts and additional documentation.

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